![]() ![]() ![]() ![]() Body Language: Simply nodding your head to allow the patient to feel heard - and leaning in toward the camera while choosing words to convey empathy - can make a huge difference.While you may not require specific garments at your company, it may be best if your doctors opt to wear clothes that convey expertise. Physical Appearance: Doctors should consider wearing scrubs, doctor’s coats or other professional attire in order to present in a professional manner.You want to be fully present, letting your patient feel heard. The average digital appointment at my company is just 15 minutes, so a positive first impression is key. Establishing Rapport: Telehealth appointments may not be any longer than in-office appointments in fact, they’re often shorter.Patient confidentiality must be protected, as well. The background should be distraction-free with no personal belongings present, and there should be no outside noise. Environment: Many doctors offer telemedicine appointments from their homes and must focus on creating a professional space.Proper Camera Placement: Place your cameras so that professionals can make eye contact with their patients.Looking for ways to optimize your training procedures? Start here:
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